FAQ's

To ensure the authenticity and quality of our sneakers, our team conducts a rigorous and comprehensive authentication check for each pair immediately upon arrival. This meticulous process is essential before we list and dispatch the sneakers to our valued customers.

Are all the photos on our website ours? No, not all the images displayed on our website are sourced from our own collection. Some of the images are obtained from various other sources.

Can I cancel my order? Unfortunately, we do not offer refunds or order cancellations. This policy is in place because some of our products are either consigned or sourced, and we appreciate your understanding in this matter.

Why are certain pairs more expensive than others? The pricing of our sneakers varies based on factors such as rarity, age, and the prevailing supply and demand dynamics in the market. Our prices are determined in accordance with the general market conditions.

What should I do if my shoes arrive damaged? While we take every precaution to package your shoes securely and protect them during shipping, once the packages are in the hands of the courier, we have limited control over their handling. If your shoes or merchandise do not meet your expectations or arrive damaged, please don't hesitate to contact us through Instagram or our contact form. Kindly provide evidence of the issue, and we will promptly review your case and respond to address your concerns.

If you have any other specific questions or concerns, please feel free to reach out to us. Your satisfaction is our priority.